Freelancer Terms of Service

These Freelancer Terms of Service (“Terms”) govern your access to and use of Scalezy as a freelancer, contractor, consultant, creative professional, developer, marketer, operator, customer support specialist, or any independent service provider using the platform.

Scalezy is operated by:

Throughout these Terms:

• “Scalezy,” “we,” “our,” and “us” refer to SCALEZY LABOUR SERVICES – FZCO.
• “Freelancer” refers to independent professionals offering services through Scalezy.
• “Client” refers to businesses or individuals hiring freelancers through Scalezy.

Scalezy operates as a curated talent marketplace that connects freelancers with clients.

Freelancers are independent contractors. Nothing in these Terms creates an employment relationship, agency relationship, joint venture, or partnership.

Freelancers:

• Control how work is performed
• Set their own working schedules
• Use their own tools unless otherwise agreed
• Handle their own taxes and legal obligations

Freelancers are not entitled to:

• Salary
• Benefits
• Paid leave
• Insurance
• Severance
• Employment protections

To join Scalezy, freelancers must:

• Be at least 18 years old
• Provide accurate identity information
• Provide accurate professional credentials
• Complete verification processes when requested
• Comply with applicable laws

Freelancers may not:

• Misrepresent experience
• Fake credentials
• Use false portfolios
• Misrepresent previous results

Freelancers may choose whether to accept projects.

Once a project is accepted, freelancers agree to:

• Deliver agreed services
• Communicate professionally
• Meet agreed deadlines
• Maintain responsiveness

Clients pay upfront through Scalezy’s payment infrastructure powered by Stripe.

Scalezy deducts a 20% platform service fee unless otherwise agreed in writing.

Scalezy may modify fees for promotions, custom agreements, enterprise arrangements, or special campaigns.

Payments are released when:

• Client approves work
• Milestones are completed
• Contract terms are satisfied
• Scalezy resolves disputes

Freelancers may optionally enable the 1 Week Guarantee on their profile.

If enabled:

• Freelancer must clearly define first-week deliverables
• Client may request review during first 7 days

Resolution Actions

Scalezy may facilitate rematching, pause payouts, review disputes, or issue partial releases.

Freelancers may not:

• Accept off-platform payments from Scalezy-introduced clients
• Move active contracts off-platform
• Bypass platform fees

This restriction applies during active engagements and for 12 months after introduction.

Freelancers may not:

• Poach Scalezy employees
• Recruit Scalezy contractors
• Misuse client relationships introduced through the platform

Upon full payment:

• Clients own final deliverables unless otherwise agreed.
• Freelancers retain ownership of pre-existing frameworks, templates, tools, and proprietary systems unless explicitly transferred.

Freelancers must protect confidential information including:

• Client business information
• Financial data
• Customer data
• Product plans
• Internal systems

Scalezy may suspend or terminate freelancer accounts for:

• Fraud
• Repeated poor performance
• Harassment or abuse
• Payment circumvention
• Misrepresentation
• Policy violations

Scalezy does not guarantee:

• Project volume
• Client demand
• Minimum earnings
• Continuous engagements

Marketplace opportunities may fluctuate.

Scalezy may:

• Remove listings
• Restrict features
• Pause payouts during disputes
• Require verification
• Enforce platform policies

Scalezy provides services “as is” and “as available.”

We make no guarantees regarding:

• Earnings
• Client quality
• Frequency of opportunities
• Platform uptime

To the fullest extent permitted by law:

Scalezy is not liable for:

• Lost income
• Lost clients
• Lost opportunities
• Indirect damages

Freelancers agree to indemnify Scalezy against claims related to:

• Fraud
• IP violations
• Misconduct
• Breach of contract
• Regulatory violations

Use of Scalezy is subject to our Privacy Policy and Cookie Policy.

Scalezy may update these Terms at any time.

These Terms are governed by the laws of the United Arab Emirates.

Any disputes related to these Terms shall be resolved through binding arbitration in Dubai, UAE, conducted in English.

For legal matters: